Central location, helpful staff, free room upgrade, preserved roman ruins, amazing city view.

Very good hotel, near the city center, Close to all city attractions.

Beautiful room in an excellent location - close to everything in the city center. The old ruins within the hotel are interesting but that's it.

Desk staff can be friendlier and more helpful.

The room at Arena Di Serdica Hotel was incredibly comfortable and well-equipped. I loved the individual air-conditioning control and the convenience of having 24-hour room service. The king-size bed was so cozy, and the laptop-compatible workspace was perfect for catching up on some work. Plus, the high-speed internet connection was a huge bonus for someone like me who relies on staying connected.

Honestly, I can't think of anything negative about the room. But personally, I didn't use the refrigerated minibar much, as I preferred exploring the local cafes and restaurants.

Good breakfast and good location

West price in an east country. the hotel and the services they offer (excurtions) and breakfast are quite expensive comparing the "prices on the street. It's more expensive the breakfast in the hotel that a good dinner in a restaurant! The restaurant in the hotel was closed despite they said it was opened.

Very central and convenient location, close to public transport, shops, restaurants, etc. Spacious room with a large bathroom (separate walk in shower and bathtub, separate toilet). High quality bathroom products. Wifi internet was free and fast and with excellent in-room coverage. I could book a smoking room. The antique ruins below the lobby are unusual and interesting in their own right.

Although a 5 star category, this hotel is really more of a 4 star establishment. Hotel and room furnishings are not particularly luxurious. Room amenities are basic: no iron, no coffee making facilities, nearly empty minibar. Service was impersonal and cold. The hotel restaurant is very expensive by local standards.

the location was great, with easy access to many attractions and public transportation. We also appreciated the secure parking facilities and helpful staff.

Some amenities, such as the sauna, were not included in the room rate or required advance notice to use. certain small details like missing napkins or condiments were a letdown.

A location is excelent, nearby the most touristic points, the hotel is quite silence, the room is espacious e the hotel offers a very good breakfast.

The ar condicionare did not work properly -- 2 dias was only reasoably and one day did not work. The amenities were resctive, one soap for 2 people

My kids really enjoy the ground-level historical ruins - they were happy climbing up and down them. The location is quite, but very central.

The spacious and comfortable room at Arena Di Serdica Hotel was perfect for my stay. I loved the convenient location, close to all the main attractions. The staff were friendly and helpful, making my experience even better. The breakfast was excellent, with a wide variety of options to choose from. Additionally, the hotel's archaeological basement, showcasing Roman vestiges, was truly impressive. I highly recommend this hotel for its fabulous location and great amenities.

space of the room is wide and confortable. desk and chair are fir for work. restraunt menu is light and delicious.

At breakfast, cofee and hot water ran out. buttton of pot was out of order.

This is probably one of the best hotels in Sofia, with very competitive rates. Location is nothing but perfect, staff is super friendly, polite and welcoming. Rooms are clean and spacious. Quite happy with the room service as well. We enjoyed our stay very much! Definitely will recommend to other people!

This hotel offers a luxurious and exclusive atmosphere with amazing amenities. the spa & wellness centre provides a wide range of treatments from full body massages to facials that guarantee relaxation. the beauty treatments are of the highest quality with L'Occitane products. the in-room breakfast is a real treat, with a variety of healthy and delicious options.

The only minor issue I experienced was the limited TV channels in the room. the staff members were more than friendly, and the spa services top-notch.

Rooms ae big and clean. This was my second time at the Arena di Serdica and both times I spent excellent time there.

Everythin excellent

I was waked up at half past midnight from bureau offering girls!!!